What does Mandarin Talents Recruitment do?

Mandarin Talents Recruitment is a specialist recruitment agency helping Australian and international businesses identify, approach and secure high-quality professionals through targeted search, direct outreach and trusted industry networks.

Do you recruit both bilingual and English-speaking professionals?

Yes. We recruit both Mandarin-English bilingual professionals and broader English-speaking professionals, depending on the role requirements and business needs.

Which locations in Australia does your recruitment service cover?

We support recruitment across Australia, with a focus on Sydney, Melbourne, Brisbane and Perth. We can also assist with selected roles in other locations depending on the hiring brief and candidate market.

Which industries do you specialise in?

We work across selected industries including property development and real estate, construction and infrastructure, renewable energy and utilities, private equity and financial services, and manufacturing, industrial and supply chain.

How quickly can you present suitable candidates?

For selected roles, we may be able to present suitable candidates within a few days. The timeframe depends on the role requirements, market availability and search complexity.

How can employers start working with Mandarin Talents Recruitment?

Employers can contact Mandarin Talents Recruitment to discuss the role, hiring requirements, salary range, timeline and preferred candidate profile. Before commencing the search, we will confirm the service terms through a Recruitment Services Agreement.

Privacy Policy | Mandarin Talents Recruitment

PRIVACY POLICY

Mandarin Talents Recruitment Pty Ltd

Mandarin Talents Recruitment Pty Ltd (ABN: 15 696 149 149) ('we', 'us', 'our') is committed to protecting the privacy of all individuals whose personal information we collect, use, disclose, store or otherwise handle.

This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) ('Privacy Act') and the Australian Privacy Principles ('APPs').

This Policy applies to personal information collected in connection with our recruitment services, our website at www.mandarintalents.com.au, and any communications we have with you by email, phone, WeChat or other channels.

1. What Personal Information We Collect

The personal information we collect depends on your relationship with us:

a) Candidates and Job Seekers

• Full name, contact details (email, phone, address)

• Employment history, qualifications and professional experience

• Language capabilities (including Mandarin and English proficiency)

• Visa subclass, citizenship status and work rights in Australia

• Salary expectations and notice period

• LinkedIn profile URL or other professional online profiles

• References and referee contact details (with your consent)

• Any other information you choose to provide in your CV or during our discussions

b) Employers and Client Contacts

• Name, job title and employer or company name

• Business email address and phone number

• Hiring requirements and role briefs shared with us

• Feedback provided during the recruitment process

c) Website Visitors

• Information submitted through contact forms (name, email, message)

• Device and usage data collected via cookies (see Section 10)=

We generally do not collect sensitive information (such as health information, racial or ethnic origin, or criminal records) unless it is directly relevant to an assignment and you have provided explicit consent.

2 How We Collect Personal Information

We collect personal information through a number of means, including:

• Directly from you — via contact forms, email, phone calls, WeChat, or in-person meetings

• CV and application submissions — when you register your interest or apply for a role

• LinkedIn and professional platforms — with your consent or through publicly available profiles

• Referees — when we conduct reference checks on candidates you have nominated

• Third-party databases and sourcing tools — used to identify passive candidates

• Our website — through contact forms and cookies

3. Why We Collect Personal Information

We collect and use personal information for the following primary purposes:

• To provide recruitment and executive search services to employers and candidates

• To match suitable candidates with appropriate employment opportunities

• To conduct candidate screening, skills assessment and reference checks

• To coordinate interviews and manage offer and acceptance processes

• To communicate with you about relevant opportunities, market information or our services

• To maintain accurate business records and fulfil legal obligations

• To improve our website, services and communications

4. How We Use and Disclose Personal Information

We use personal information only for the purposes for which it was collected or for directly related purposes that you would reasonably expect. We do not sell personal information to third parties.

We may disclose personal information to:

• Prospective employers — candidate information (including CV and interview performance) is shared with client employers only with the candidate's consent or as reasonably required for the recruitment assignment

• Referees nominated by candidates — for the purpose of conducting reference checks

• Technology service providers — including our applicant tracking system, CRM, email and document management platforms, who are bound by confidentiality and data protection obligations

• Legal and compliance advisers — where required to obtain professional advice or meet legal obligations

• Overseas recipients — see Section 6 below

5. Cross-Border Disclosure of Personal Information

Mandarin Talents Recruitment works with Australian businesses and international companies, including businesses headquartered in the People's Republic of China, Hong Kong, and other overseas jurisdictions.

In the course of providing recruitment services, we may disclose your personal information to recipients located outside Australia. This may include:

• Client companies or hiring managers based in the People's Republic of China, Hong Kong, Singapore, or other jurisdictions

• Technology and platform providers operating servers outside Australia

Before disclosing personal information to an overseas recipient, we will either: (a) take reasonable steps to ensure the overseas recipient does not breach the Australian Privacy Principles in relation to that information; or (b) obtain your express consent to the disclosure, after informing you that APP 8.1 will not apply.

By submitting your personal information to us and engaging our services, you acknowledge that your information may be disclosed to overseas recipients as described above.

6. Direct Marketing

We may contact you from time to time with information about relevant job opportunities, salary insights, market updates or our services. We will only do so where we have your consent or where we are otherwise permitted to do so under applicable law.

You may opt out of receiving direct marketing communications at any time by contacting us at info@mandarintalents.com.au or by using the unsubscribe link in any email we send you. We will honour opt-out requests promptly.

7. Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include password-protected systems, restricted staff access on a need-to-know basis, secure email communications, and confidential handling of all candidate and client files.

Where we no longer need personal information for the purpose for which it was collected, and we are not required by law to retain it, we will take reasonable steps to securely destroy or de-identify the information.

Candidate CV and personal details shared with us are treated as confidential and will not be disclosed to any employer without your prior knowledge and consent.

8. Your Right to Access and Correct Your Information

Under the Privacy Act, you have the right to request access to the personal information we hold about you, and to request that we correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make an access or correction request, please contact us at info@mandarintalents.com.au. We will respond within 30 days. In some circumstances we may decline an access or correction request, in which case we will explain why in writing.

We do not charge a fee for making an access request. If we provide access to information, we may charge a reasonable fee for the cost of giving access (for example, photocopying or printing costs).

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use the site and to help us improve our services. Cookies are small text files stored on your device.

We may use analytics tools (such as Google Analytics) to collect aggregated, non-personally identifiable information about how visitors interact with our website. You can disable cookies in your browser settings at any time, although this may affect the functionality of our website.

10. Third-Party Websites and Platforms

Our website may contain links to third-party websites and platforms, including LinkedIn. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The current version of this Policy is always available on our website at www.mandarintalents.com.au. We encourage you to check back periodically. Where changes are material, we will take reasonable steps to bring the updated Policy to your attention.

12. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us first using the details below. We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days.

If you are not satisfied with our response, or if you consider we have breached the Privacy Act or the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au | Phone: 1300 363 992

13. Contact Us

For any privacy-related enquiries, access requests, correction requests or complaints, please contact:

Privacy Contact: Mandarin Talents Recruitment Pty Ltd

Email:info@mandarintalents.com.au

Phone: +61 466 419 988

WeChat: mandarintalents988

Website: mandarintalents.com.au