Operations Manager
Location: Melbourne
Your New Company
Our client is a well-established importer and wholesaler of aftermarket automotive parts. With warehouses in Sydney, Melbourne and Brisbane, and a broad product range covering major vehicle makes, they are recognised for reliable quality, competitive pricing and responsive service, earning a trusted reputation in the automotive aftermarket sector.
Your New Role
Based at our Melbourne facility in the south east, this role is primarily responsible for leading end-to-end warehouse operations, including receiving, storage, stock control and order fulfilment. As a secondary duty, you will assist walk-in customers with enquiries and basic product information when required.
Job Responsibilities
Lead day-to-day warehouse operations including receiving, storage, order preparation and dispatch.
Ensure order accuracy, timely fulfilment and consistent service standards.
Maintain stock integrity through cycle counts, reconciliation and accurate system updates.
Handle customer enquiries, quotations, sales orders and basic after-sales requests when required.
Provide product availability, pricing and delivery updates to trade customers and resellers.
Coordinate closely with the Sydney head office on purchasing, stock planning and logistics scheduling.
Support BDM activities by sharing customer data, order records and operational insights.
Identify operational issues and drive continuous improvements in workflow, warehouse layout and efficiency.
Ensure compliance with company policies, quality standards and WHS obligations.
Job Requirements
Experience in warehouse, logistics, supply chain or operations management
Good understanding of inventory control processes and stock accuracy principles.
Ability to handle customer enquiries with a friendly, professional attitude and provide clear, timely support.
Strong communication skills, with the ability to engage professionally with internal and external stakeholders.
Knowledge of automotive parts is an advantage
Able to speak Mandarin is a plus but not essential
Referrals
If you know talented professionals who would excel in this role, we welcome your referrals. A referral bonus is offered for successful hires.
How to Apply
If you're interested in this position, please forward your updated CV to info@mandarintalents.com.au
About Us
We are a bilingual recruitment consultancy connecting Chinese-speaking professionals with Australian businesses. We value professionalism, efficiency and long-term partnerships. To explore more Mandarin-speaking opportunities, follow our LinkedIn page: Mandarin Talents Recruitment.
